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Pure Natural Nail Lounge Celebrating 1 Year Anniversary

Celebrating 1 year, Pure Natural Nail Lounge is giving FREE SPA SERVICES.
Donating 10% to Heels to Heal, a nonprofit that helps victims of domestic violence.

Saint Petersburg, FL (January 26, 2016) – To celebrate its 1 year anniversary, Pure Natural Nail Lounge is hosting a celebration and will be giving free spa services. This will be the perfect way to get a sampling of services and give back to the community at the same time.

During the anniversary event Thursday, February 4th, in partnership with Heels to Heal, Pure Natural Nail Lounge will be collecting canned foods for donation to CASA. Also, 10% of profits that day will be donated to Heals to Heel. “We are blessed to be a part of this community”, says Lan Pratt, owner and manager of Pure Natural Nail Lounge. “Being able to help others is one of the biggest rewards of being in business.”

The anniversary party will be held from 5 p.m. to 8 p.m. on February 4, 2016 at Pure Natural Nail Lounge located at 101 1st Avenue North in Saint Petersburg, FL. Event details are listed below:

  • Canned foods collection for CASA
  • FREE mini spa and nails services
  • 100% of raffle proceeds benefit Women With Purpose http://www.womenwithpurposefl.org/ and Heels to Heel
  • Special discounts on services and products, 25% OFF and more
  • 10% of profits from that day donated to Dress for Success
  • Food, drinks, prizes
  • Food samples from Naked FitFoods
  • Free Spa dollars with purchase

About Pure Natural Nail Lounge:

Pure Natural Nail Lounge located in downtown Saint Petersburg, Florida offers natural nail services as well as massage, facials, waxing, and make-up. With more than 10 years in the spa and healthcare industry, Pure Natural Nail Lounge is raising the bar in the nail salon and spa industry. Key features include jet-less pedicure baths to prevent back-flow bacteria, a party lounge for bridal parties, kids’ parties, or group gatherings; all natural and organic products, fair trade products, sterilized tools opened in front of each client, disposable tools for clients to take home after each visit, and a wine and beer lounge with outdoor patio seating. The contemporary and relaxing environment offers a clean, calming and rejuvenating experience that recharges the mind, body and soul. Visit purenaturalnaillounge.com for more information.

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Lan Pratt, Owner, featured in Nails Magazine

Pure Natural Nail Lounge owner Lan Pratt was featured in an article in Nails Magazine.  “Dealing With Difficult Clients” is an article with four techniques to soothe the situation rather than seethe on the inside. You have the power to create a positive outcome — if you can hold it together and respond politely and professionally.

Listen With Empathy “It’s so important to be empathetic when dealing with difficult clients,” says Lan Pratt, owner of Pure Natural Nail Lounge in St. Petersburg, Fla. “Saying you’re sorry and showing empathy doesn’t mean you’re apologizing for something you’ve done. It means you understand a customer’s position.” “I try to get my staff to understand that everyone comes in here with a story,” explains Pratt. “We don’t know what happened earlier in the day; we don’t know what’s going on in their lives. What we do know is we’re here to relieve stress, so we try to relate to difficult clients in a way that defuses the situation.”
- Dealing With Difficult Clients, Nails Magazine

Read full article here: http://www.nailsmag.com/article/112865/dealing-with-difficult-clients